Zong eCare – Create and manage phone accounts online

Zong is one of the greatest mobile network operator in Pakistan that is providing its cellular services since 2008. Zong has the advantage of being the premier mobile operator in Pakistan for providing the 3G and 4G internet services simultaneously. Zong always comes with new deals for its subscribers.

Here the point of discussion is the E-Care service by Zong that is although very old service and was announced almost five years ago. First it was launched for postpaid customers only but later on it was launched for prepaid customers as well. However, many Zong subscribers are still unaware of that service.

Zong E-Care is actually the online phone account management service by Zong for its customers. This service allows its users to control their entire phone account online at the portal of Zong E-Care. It integrates all those needs that are important for managing a phone account. The process is very simple, the subscriber is only required to create an account by their existing phone number.

How to create Zong eCare account?

Step 1: Open Internet Explorer (recommended) and Navigate to Zong E-Care Portal. Click on Singup to make new account.

It will look as

Step 2: A new dialogue box will appear as show below. Fill this by your Zong mobiel number, CNIC, random key and click on submit.

Step 3: After successful creation of account login to your account as:

Step 4: After login, all your information will be displayed first

Step 5: Here is you mobile account

Services Offered in Zong E-Care

1. Services offered by Zong for E-Care users are:
2. Change Package
3. DialTune Subscription
4. Block Your Number
5. Block Your Number (BYN)
6. Manage Call Forwarding
7. Voice Mail Management
8. Manage FnF
9. Value Added Services (VAS)
10. Mobile Recharge of your own number or friend and family
11. Know remaining free minutes, free SMS, and remaining GPRS package details

Note: Value Added Charges will be applied for using above mentioned features.